Hospice of Rockingham County Earns 5-Star Medicare Rating
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Reidsville, NC – Hospice of Rockingham County has earned a five-star rating from Medicare, placing them among the top hospices in the nation.
Of 2,026 hospices across the country, only 195 have been rated as 5-star providers; 9 out of 53 hospices in North Carolina earned the full complement of stars. Hospice of Rockingham County is the only provider in the northern Triad area with a five-star rating. The rating is based on the Centers for Medicare and Medicaid Services’ CAHPS Survey (Consumer Assessment of Healthcare Providers & Systems) results.
“To be in such elite company in the state and across the nation is quite humbling,” said Hospice of Rockingham County’s President & CEO, Lynn Flanagan, of their star rating. “We are grateful to the community for enabling us to live our cause and purpose.”
The CAHPS (Consumer Assessment of Healthcare Providers & Systems) focuses on family/caregiver satisfaction in several areas, including communication with patient’s family, receiving timely help when patients/families needed it, treating patients with respect, emotional and spiritual support, help with pain and symptoms, training provided to enable the family to care for the patient, and the caregiver’s willingness to recommend the hospice to friends and family.
“Medicare’s rating is based on the experience of our patients and families and that is quite an honor. We have a highly talented, mission-driven team that always strives to provide the highest quality end-of-life care and our star rating reflects their hard work and dedication,” said Mrs. Flanagan.
About Hospice of Rockingham County
Founded in 1987, Hospice of Rockingham County, Inc. is an independent, mission-driven, full-service hospice and serious illness care provider serving Rockingham County and the surrounding area. Their goal is to provide specialized end-of-life care to patients facing life-limiting illnesses and support for their families; and serious illness care to patients facing serious, chronic illnesses and support for their families. HRC also serves as a resource to the community. For more information, please visit www.hospiceofrockinghamcounty.com.
Hospice of Rockingham County News Release • September 26, 2022 • F. Collins, Director of Business Development & Marketing
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